Yes, that is her. I believe she had exhausted every possible avenue to get gliders back in the cabins but it's always worth another try.

Thanks Karen I will try pm'ing her. sounds like a no win situation, but it is always worth trying.

send me the snail mail address and i'll write as well

Here is the address to write to Delta Airlines on behalf of our gliders traveling in the cabin.

Corporate Customer Care
PO Box 20980
Dept 980
Atlanta, GA 30320-2980
e
Fax 404 773 2102.

Thanks everyone!