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Fast Track Wheels???
#1386860
02/16/15 05:39 PM
02/16/15 05:39 PM
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Joined: Jul 2014
Posts: 16 oregon
kaat9
OP
New Member
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OP
New Member
Joined: Jul 2014
Posts: 16
oregon
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These wheels were recomended to me through the forum, but since I've placed my order on Jan 25th I haven't heard anything from them. Does anyone know whats going on with this company? I never got an order confirmation, only an email from paypal that my account had been charged by fast track. Their old website is no more, and it gets forwardd to a new website called spinzone global (fast-track). The new website doesnt allow me to log into my account. I tried calling their customer service number attached to my paypal reciept (270)883-1878. I've left messages, with no return, and I tried to email them at customer_service@go-fast-track.com (the email also listed on my paypal reciept) and I received a reply stating: "unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server." I just want to get ahold of them to confirm that they got my order and are atleast working on it? Otherwise I want to ask paypal for my money back since I've heard absolutely nothing from them it makes me feel like they just took my money.
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Re: Fast Track Wheels???
[Re: kaat9]
#1386862
02/16/15 06:09 PM
02/16/15 06:09 PM
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Joined: Apr 2012
Posts: 5,389 Maryland
Terry
Serious Glideritis
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Serious Glideritis
Joined: Apr 2012
Posts: 5,389
Maryland
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Did you place order prior to website change? It could be taking longer due to switching, not sure. I know Dallie is a very reliable vendor, having purchased from her, but it can take time, she is a crafter and builds the spinners, she may also have a large number of orders. Maybe Shelly (GliderNursery) will get a hold of her for you when she logs on today. But hang tight, I'm sure you'll get your wheel unless you cancel. I have three of her wheels and love them. Perhaps shoot Shelly a pm, so she sees this quicker If you have FB you can try messaging on Fast Track FB page as well.
Last edited by Terry; 02/16/15 06:15 PM.
Lives with: 1 God 1 dog, (Willow) 1 Sugie, (Ollie) R.I.P. Lulu (2/28/12-10/13/17) R.I.P. Skadoosh (2/28/12-3/26/18)
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Re: Fast Track Wheels???
[Re: kaat9]
#1386881
02/17/15 12:07 PM
02/17/15 12:07 PM
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Joined: Jun 2011
Posts: 7,560 Long Island, NY
yiyo
Serious Glideritis
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Serious Glideritis
Joined: Jun 2011
Posts: 7,560
Long Island, NY
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I'm certain that Dallie will straighten out whatever is causing the delay in your order. She's a very reliable vendor so I'm sure you have no need to worry.
Alyssa
"Moving on is a simple thing, what it leaves behind is hard."
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Re: Fast Track Wheels???
[Re: kaat9]
#1391288
06/23/15 03:52 PM
06/23/15 03:52 PM
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Joined: Jul 2014
Posts: 16 oregon
kaat9
OP
New Member
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OP
New Member
Joined: Jul 2014
Posts: 16
oregon
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I did finally receive my wheels, it just took much longer than expected and not very good communication. I think that this was probably due to all their website changes.
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